Terms of Service

Name and contact information of those responsible for data processing and internal data privacy officers

This data privacy information applies for the data processing by:

Party responsible: Party responsible: hauck USA USA Inc., 112 S. Tryon Street, Tryon Plaza, Suite 1130 Charlotte, NC 28284

Email: contact@hauckusa.com

2. Collection and storage of personal data and the nature of the use thereof

a) When visiting the website

When accessing our website (www.hauckusa.com), information is automatically sent from the browser you use on your end device to our website’s server. This information is temporarily stored in a so-called logfile. The following information is received without your assistance and is stored until it is automatically deleted:

  • The IP address of the requesting computer,
  • The date and time of access,
  • The name and URL of the requested data,
  • The website from which the access occurred (“Referrer URL”)
  • The browser used, the operating system your computer uses and the name of your access provider

The data above are processed by us for the following purposes:

  • To guarantee a smooth establishment of a connection to the website,
  • To guarantee a comfortable user experience on our website,
  • To evaluate system security and stability, and
  • For other administrative purposes.

The legal basis for the data processing is Article 6 Paragraph 1 Page 1 of the General Data Protection Regulation of the European Union (GDPR). Our legitimate interest in data collection lies in the aforementioned purposes. Under no circumstances will we use the collected data to determine your personal identity.

Beyond this data collection, we also utilize cookies and analysis services on our website. More information about this can be found under paragraphs 4 and 5 of this data privacy statement.

b) When signing up for our newsletter

To the extent that you have expressly consented according to Art. 6 Para. 1 Pg. 1 of the GDPR, we use your email address to regularly send you our newsletter. The submission of an email address is sufficient to receive the newsletter.

It is possible to unsubscribe at any time, for example via a link at the end of the newsletter. Alternatively, you can send your unsubscribe request per email to contact@hauckusa.com.

c) When using our contact form

For questions of any kind, we offer you the possibility to use the contact form on our website to contact us. To do this, it is necessary to submit a valid email address so that we know from whom the message comes so that we can respond properly. Any further information can be submitted voluntarily.

The processing of the data submitted to us occurs according to Art. 6 Para. 1 Pg. 1 of the GDPR on the basis of your voluntarily submitted consent.

Any personal data collected by us is automatically deleted after your submitted request has been satisfied.

3. Dissemination of data

Transmission of your personal data to third parties other than those in the purposes mentioned herein will not occur.

We will send your personal data to third parties only when:

  • You expressly give us consent to do so according to Art. 6 Para. 1 Pg. 1 of the GDPR,
  • The dissemination is required for the enforcement, exercise or defense of a legitimate claim and when there is no reason to believe that you have a predominating interest which needs protection by preventing the dissemination of your data, according to Art. 6 Para. 1 Pg. 1 of the GDPR,
  • There is a legal requirement to do so according to Art. 6 Para. 1 Pg. 1 of the GDPR, and
  • It is required to do so in order to execute a contractual relationship with you in accordance with applicable laws and Art. 6 Para. 1 Pg. 1 of the GDPR.

4. Cookies

We utilize cookies on our website. These are small files that your browser automatically creates and stores on your end device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not damage your end device and contain no viruses, Trojans or other malware.

Information is stored in the cookie which refers to the specific end device being used. This does not mean that we can directly infer your personal identity from this information.

The use of cookies allows us in part to make our offers more useful for you. To do this, we utilize cookies to see that you’ve visited individual pages of our website. The cookies are automatically deleted upon leaving our site.

In addition, we utilize temporary cookies for the optimization of usability which are stored on your end device for a predetermined period of time. When you visit our website a second time to patronize our services, it is then automatically recognized that you have visited our website and remembered which form submissions and settings you used so that they don’t have to be entered again.

Thirdly, we utilize cookies to statistically analyze our website for the purpose of evaluating the optimization our offers for you (see Paragraph 5). These cookies make it possible for us to automatically recognize that you have visited our site before when you return to the site.  These cookies are deleted after a predefined period of time.

The data processed by cookies are necessary for the protection of our legitimate interests and those of third parties according to Art. 6 Para. 1 Pg. 1 of the GDPR.

Most browsers automatically accept cookies. You can configure your browser so that no cookies are stored on your end device, or that you receive a notification before a cookie will be saved. However, the complete deactivation of cookies can result in your inability to use all the functions on our website.

5. Analysis tools

a) Tracking tools

The following tracking measures used by us are executed based on Art. 6 Para. 1 Pg. 1 of the GDPR. With the utilization of these tracking measures, we aim to secure an appropriate design, layout and continuous optimization of our website. In addition, we use tracking measures to statistically analyze our website and to evaluate our offers to you for the purposes of optimization. These interests are legitimate according to the aforementioned legal code.

The particular data processing purposes and data categories can be gathered from the respective tracking tools.

i) Google Analytics

For the purposes of appropriate designing and continuing optimization of our website, we use Google Analytics, a web analysis service from Google Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereafter known as “Google“). In this context, pseudonymized user profiles are created and cookies (see Paragraph 4) are used. The information created by these cookies about your use of this website, such as:

  • Browser type/version,
  • Operating system used
  • Referrer URL (the site visited before ours)
  • The host name of the accessing device (IP address)
  • Time of the server request,

are sent to a Google server in the USA and stored there. This information is used to analyze use of our website in order to generate reports about website activity and use of our website and the internet for the purposes of market research and the appropriate design of our internet sites. This information is also transmitted to third parties insofar as it is legally allowed or if said third parties are contracted to process the data. Under no circumstances will your IP address be combined with other data from Google. The IP addresses are anonymized so that they cannot be attributed to you (IP masking).

You can prevent the installation of cookies via your browser software’s settings; however, we would like to remind you that this can prevent you from being able to fully use all of the functions of this website.

Additionally, you can prevent the collection and processing of the data created by cookies while you browse this website by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to a browser add-on, particularly with browsers on mobile end devices, you can prevent data collection by Google Analytics by clicking on this link. It will set an opt-out cookie which will prevent future data collection when visiting this website and will be saved to your end device. The opt-out cookie is only valid for this active browser and only for our website, and will be stored on your device. If you delete the cookies in this active browser, you will have to set this opt-out cookie again.

You can find more information about data privacy in the context of Google Analytics in the Google Analytics help pages (https://support.google.com/analytics/answer/6004245?hl=en).

ii) Google Adwords Conversion Tracking

In order to statistically analyze our website and to optimize our website for you, we also use Google Conversion Tracking. This will set a cookie on your device if you landed on our website via a Google advertisement.

These cookies lose their validity after 30 days, and are not used for personal identification. If the user visits certain websites of Adwords clients and the cookie is not yet expired, Google and its clients can see that the user has clicked on the ad and has been transferred to this website.

Each Adwords client receives another cookie. This means that cookies cannot be tracked through the websites of Adwords clients. The information acquired via conversion cookies serve to create conversion statistics for Adwords clients who have decided to use conversion tracking. Adwords clients receive the total number of users who have clicked on the advertisement and were transferred to the website with the conversion tracking tag. They will not receive any information with which they can personally identify users.

If you do not wish to participate in this tracking process, you can deny the required setting of a cookie, for example through browser settings which deactivate the automatic setting of cookies. You can also deactivate the cookies used for conversion tracking by configuring your browser to block all cookies from the domain “www.googleadservices.com”. You can find information from Google regarding conversion tracking here (https://services.google.com/sitestats/en.html).

iii) Pardot Marketing Automation System

We use the Pardot Marketing Automation System (“Pardot MAS”) from Pardot LLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA („Pardot“) on our websites. Pardot is a special software used to collect and evaluate the use of our websites by visitors. Inasmuch as Pardot LLC processes personal data, this processing only takes place based on our contractual agreement and according to our instructions. We have entered into a separate agreement with Pardot LLC to ensure their adherence to the EU Data Privacy Guidelines.
When someone visits our website, the Pardot MAS captures their click locations and creates an individual usage profile using a pseudonym for that visitor. Cookies which will recognise a browser upon the next visit are set for this purpose. In you are a first-time user of our website and you allow the use of cookies via the cookie acceptance banners or the continued use of our website, you also allow the user of cookies by Pardot.
You can revoke this consent for any future use of cookies. Please use the available contact information at the end of this Data Privacy Statement. In addition, you can deactivate this creation of pseudonymised usage profiles at any time by configuring your browser so that cookies from the domain “pardot.com” will not be accepted. However, this could lead to the limitation of certain functions and the usability of our website and offers.

Google Maps

We embed a map from the service “Google Maps” from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data privacy statement: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

6. Social media plug-ins

We use social plug-ins from the social networks Facebook, Twitter and Instagram on our website in order to promote our company in accordance with Art. 6 Para. 1 Pg. 1 of the GDPR. The commercial purpose behind this is recognized as a legitimate interest according to the GDPR. The responsibility for use conforming to data privacy standards lies with each individual provider. The embedding of these plug-ins has been done with the two-click method to protect visitors of our website as much as possible.

a) Facebook

Social media plug-ins from Facebook are used on this website in order to more personalize its use. To that end, we use the “LIKE” or “SHARE” buttons. This is offered by Facebook.

When you access one of our web pages with such a plug-in, your browser creates a direct connection with Facebook’s servers. The content from Facebook will be transmitted directly to your browser and embedded in the website.

When this embedding by the plug-in occurs, Facebook receives the information that your browser has accessed the particular web page, even if you do not have a Facebook profile or if you are not logged into Facebook at the time. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged into Facebook at the time, Facebook can collate your visit to our website directly with your Facebook account. When you interact with the plug-ins, for example by clicking on the “LIKE” or “SHARE” buttons, that information is transmitted directly to a Facebook server and stored there. The information will also be published on Facebook and shown to your Facebook friends.

Facebook can use this information for advertising purposes, market research and the appropriate designing of their Facebook pages. Facebook will use it to create profiles quantifying usage, interests and relationships, for example to evaluate the use of our website in connection with the Facebook advertisements you see on their site, to inform other Facebook users about your activities on Facebook and to provide other services which are connected to Facebook.

If you do not wish Facebook to collate the collected data from your visit to our website with your Facebook account, you must log out of Facebook before you visit our website.

You can find more information about the purpose and extent of the data collection and further processing and use of this data by Facebook as well as your rights and configuration options to protect your privacy in Facebook’s Data Policy (https://www.facebook.com/about/privacy/).

b) Twitter

Plug-ins from the short message network Twitter Inc. (Twitter) are integrated into our website. You can recognize the Twitter plug-ins (tweet button) by the Twitter logo on our site. An overview of the tweet buttons can be found here: (https://about.twitter.com/resources/buttons)

When you access a page of our website which has one of these plug-ins, a direct connection is built between your browser and the Twitter server. Through this connection, Twitter receives information that you have visited our site with your IP address. When you click on the Twitter “tweet-button” while you’re logged into your Twitter account, you can link the content of our web pages to your user account. However, please note that we as the website provider do not receive knowledge of the specific data transmitted nor of how it is used on Twitter.

If you do not wish that Twitter can collate your visit to our site, please log out of your Twitter account before visiting our site.

You can find more information about this in Twitter’s data privacy statement (https://twitter.com/privacy).

c) Instagram

We also use so-called social plugins from Instagram on our site which are provided and run by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

These plug-ins are designated by an Instagram logo, for example in the form of an “Instagram camera”.

When you access a page on our website with one of these plug-ins, your browser builds a connection with Instagram’s servers. The content of the plug-in is transferred directly to your browser and embedded into our web page. Through this connection, Instagram receives information that your browser has accessed the specific web page on our website, even if you do not have an Instagram profile or are not logged into your Instagram account at the time.

This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged into your Instagram account at the time, Instagram can directly collate your visit to our website with your Instagram account. When you interact with the plug-ins, for example by clicking on the “Instagram” button, this information will be transmitted directly to an Instagram server and stored there.

Additionally, the information will be published to your Instagram account and shown to your Instagram contacts.

If you do not wish for Instagram to directly collate the data collected from our website, you must first log out of Instagram before visiting our website.

You can find more information about this in Instagram’s data privacy statement: (https://help.instagram.com/155833707900388).

7. Rights of persons affected

You have the right:

  • To request information from about personal data processed by us in accordance with Art. 15 of the GDPR. Specifically, you can request information about the purposes of the data processing, the categories of personal data, the planned duration of storage, the existence of the rights to correction, deletion, limitation or denial of processing, the existence of the right of complaint, the source of your data (so long as it was not collected by us), as well as about the existence of automated decision-making including profiling and significant information about their details;
  • To request the prompt correction or completion of your personal data stored by us according to Art. 16 of the GDPR;
  • To request the deletion of your personal data stored by us according to Art. 17 of the GDPR, as long as the data processing is not required for the exercise of the right to freedom of expression and information, for the fulfillment of legal duties, for reasons of public interest or enforcement, or for the exercise or defense of legal claims;
  • To request the limitation of the processing of your personal data according to Art. 18 of the GDPR, to the extent that the correctness of the data is disputed by you, the processing is unlawful, you do not wish the data to be deleted and we no longer need the data, you require the data for the enforcement, exercise or defense of legal claims, or you have entered an objection to the data processing according to Art. 21 of the GDPR;
  • To request that you receive your personal data that you have provided us in a structured, current and machine-readable format or that this information be sent to another permitted party according to Art. 20 of the GDPR;
  • To rescind the single instance of your consent according to Art. 7 Para. 3 of the GDPR. This will result in us no longer being allowed to further process data affected by this consent, and
  • To complain to a controlling institution according to Art. 77 of the GDPR. Normally this can be done at the local controlling institution of your place of domicile, place of employment or our company headquarters.

8. Right of objection

To the extent that your personal data has been processed on the basis of legitimate interests according to Art. 6 Para. 1 of the GDPR, you have the right to object to the processing of this personal data according to Art. 21 of the GDPR so long as there are reasons relating to your particular circumstance or relating to objection to direct mail. In the latter case, you have a general right to objection without needing to submit a particular circumstance implemented by us.

If you would like to make use of the right of objection or the right of rescission, an email written to contact@hauckusa.com will suffice.

9. Data security

Within our website structure, we utilize the common SSL (Secure Socket Layer) security feature together with the highest current levels of encryption supported by your browser. If your browser does not support 256-bit encryption, we will revert back to 128-bit v3 encryption technology. If a page on our website is transmitted as encrypted, you can recognize this by the depiction of a closed lock or key symbol in the lower status bar of your browser.

We use suitable technical and organizational security measures to protect your data from incidental or deliberate manipulation, partial or total loss or destruction and from unauthorized access by third parties. Our security measures are constantly being improved based on the current technological development.

10. Timeliness and amendments to this data privacy statement

This data privacy statement is current and was last updated in May 2018.